Terms of Service

Last updated: April 30, 2026

These Terms of Service ("Terms") govern your access to and use of the Decube website at decube.org and the Decube data context platform (collectively, the "Services") provided by Decube Pte. Ltd. ("Decube", "we", "us", or "our"), a company incorporated in Singapore.

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Definitions

"Customer" means an individual or entity that has entered into a subscription agreement with Decube to access the platform.

"User" means any individual who accesses the Services, including visitors to the website.

"Customer Data" means the data, metadata, and configurations that a Customer connects to or uploads to the Decube platform.

"Subscription" means the paid or trial access arrangement under which a Customer uses the platform.

2. Account Registration

To access certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access to your account.

You must be at least 18 years old to register for an account. By registering, you represent that you meet this requirement and have the authority to bind your organization to these Terms if registering on behalf of a company.

3. Subscriptions and Payment

Decube offers subscription plans as described on the pricing page. Subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by applicable law or as expressly stated in your subscription agreement.

You authorize us to charge your payment method for all fees associated with your subscription. If payment fails, we may suspend or terminate your access after providing reasonable notice. Prices may change with 30 days prior written notice.

Free trial subscriptions are subject to additional terms communicated at registration. We reserve the right to modify or discontinue trial offers at any time.

4. Acceptable Use

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the Services or related systems
  • Use automated tools to scrape, crawl, or extract data from the Services without our written consent
  • Upload or transmit any malicious code, viruses, or disruptive data
  • Impersonate any person or entity or misrepresent your affiliation
  • Interfere with the proper functioning of the Services or the servers that host them
  • Reverse-engineer, decompile, or disassemble any part of the Services
  • Resell or sublicense access to the Services without our written consent

5. Customer Data

You retain all ownership rights to your Customer Data. By using the Services, you grant Decube a limited, non-exclusive license to access, process, and store your Customer Data solely as necessary to provide the Services to you.

You are responsible for ensuring that you have the right to connect your data sources to the Decube platform and that doing so does not violate any applicable law or third-party agreement. Decube does not access the content of your data tables except as required to provide support at your explicit request.

We implement reasonable security measures to protect Customer Data. You acknowledge that no system is completely secure and that Decube cannot guarantee the absolute security of your data.

6. Intellectual Property

The Decube platform, website, software, documentation, trademarks, and all content created by Decube are the intellectual property of Decube Pte. Ltd. and are protected by applicable intellectual property laws. Nothing in these Terms grants you any ownership rights in the Services.

You may not copy, modify, distribute, sell, or lease any part of the Services, nor may you create derivative works based on the Services, without our prior written consent.

7. Confidentiality

Each party may receive confidential information from the other in connection with the Services. Each party agrees to protect the other party's confidential information with the same degree of care it uses for its own confidential information, and at least reasonable care, and not to disclose such information to third parties without prior written consent except as required by law.

8. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Decube disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Decube and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of or inability to use the Services, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from these Terms or the Services shall not exceed the amounts paid by you to Decube in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Decube and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Services, your violation of these Terms, or your infringement of any third-party rights.

11. Termination

You may terminate your subscription at any time by contacting us at [email protected]. Termination takes effect at the end of the current billing period. We may terminate or suspend your access to the Services immediately if you breach these Terms, if we are required to do so by law, or if we discontinue the Services with reasonable notice.

Upon termination, your right to use the Services ceases. We will make your Customer Data available for export for 30 days following termination, after which we may delete it in accordance with our data retention practices.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Singapore. Any dispute arising out of or in connection with these Terms or the Services shall be submitted to the non-exclusive jurisdiction of the courts of Singapore. For Customers in the EEA, mandatory consumer protection laws of your country of residence may also apply.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by a prominent notice on our website at least 14 days before the changes take effect. Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

14. Contact

Questions about these Terms should be directed to:

Decube Pte. Ltd.
1 Raffles Place, #20-61 One Raffles Place
Singapore 048616
Email: [email protected]